FAQ (Frequently Asked Questions)
If you have any other questions, do let us know as we are happy to help. We will continue to update this page with new information so it will be a useful resource for you.
I HAVE ENTERED ALL MY PERSONAL DETAILS AND PAID FOR THE TRIP. HOW DO I KNOW THAT MY RESERVATION IS COMPLETED?
When the booking process is completed, you will receive a confirmation email from [email protected] confirming your order.
TRAVELLING ALONE, IS ANYONE ELSE DOING IT?
The short answer is, yes, it is! Close to 50% of the people travelling with Hvitserk travel alone. We travel in small social groups, where the participants have much of the same goals and interests.
DO I NEED TO PAY A SINGLE ROOM SUPPLEMENT WHEN TRAVELLING ALONE?
No, people who travel alone do not have to pay a single room supplement. People travelling alone will share a same-sex room with another guest during the trip.
HOW TO GET HERE?
Almost on the very top of Europe, you will find Norway. Wildly remote for most people, but, even though we are closer to the north pole than most other holiday destinations. We are actually easy to access! Detailed info here on how to get to Norway here.
AM I FIT ENOUGH/EXPERIENCED ENOUGH TO JOIN A TRIP?
Most of our trips are suitable for people in a normal physical condition. However, the level of difficulty does variate from a trip to trip. Underneath each trip, there is a “LEVEL” scale going from 1 (easy) to 5 (hard). Read more about our difficulty levels here.
Are you unsure of whether this is a trip suitable for you or not, please contact us at [email protected]
WHAT IS YOUR AGE LIMIT?
The minimum age to join one of our regular trips is 14, those under 18 must be accompanied by a parent.
WHEN DO I GET THE EQUIPMENT LIST FOR MY TRIP?
You will find all our equipment lists underneath the pictures under "Equipment list" on the menu for the specific trip you are interested in. Having trouble finding it? Please contact us, and we will help you out.
WHY CHOOSE HVITSERK OF NORWAY?
For more than 30 years, Hvitserk has been the leading provider of adventure travel in Norway. For us, a portfolio of authentic high-class trips is fundamental. Our office team and guides are handpicked, to ensure that we have local knowledge of all the destinations and cultures we visit. Simply put, our trips are a result of the places we love to visit, and activities that we love doing.
DO I NEED INSURANCE?
Yes, you need a specific travel insurance to participate in our trips.
No specific vaccinations are needed in Norway.
WHY DO I NEED TRAVEL INSURANCE?
Travel Insurance is compulsory on all Hvitserk of Norway holidays. It is an essential condition that the valid travel insurance policy covers the cost of any emergency medical treatment and repatriation. We also highly recommend that your insurance covers loss of luggage and extra costs of hotel/transportation in case of delayed flights. You are strongly advised to take out your policy at the time of booking to protect your holiday payments in the event of cancellation.